Support
We're here to help. Reach out or browse the FAQ below.
Contact us
Have a question or found a bug? Email us at support@senditmtb.app and we'll get back to you within 1–2 business days.
Frequently Asked Questions
How do I join my team's calendar?
Ask your team admin for the invite code. After signing in to the app, tap Join Team and enter the code. You'll have immediate access to all team events.
How do I RSVP to an event?
Tap any event card to open its details, then scroll to the Attendance section. Select your guest count and tap to confirm. Make sure you've set your name in Profile first — the app requires it before you can RSVP.
I forgot my password. How do I reset it?
On the sign-in screen tap Forgot password?, enter your email address, and we'll send you a reset link right away.
Why can't I add or edit events?
Only users with the Admin or Coach role can create and edit events. Contact your team admin if you need your permissions updated.
The app isn't loading events. What should I check?
Make sure you have an active internet connection. Events sync in real time from the cloud, so a brief connection drop can pause updates. Pull to refresh or close and reopen the app.